Assistant Store Manager (Full-time/Part-time)
JOB DESCRIPTION: Assistant Store Manager (Full-time/Part-time)
Are you experienced in working with children? Do you have a STEM-oriented mind & enjoy mentoring others? This could be the role for you. Our Store managers help us work toward our common goal: bring joy and provide an engaging and safe learning environment for children.
RESPONSIBILITIES AND EXPECTATIONS:
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Manages day-to-day operations within the Arena STEM® Center; maximizes sales and measures sales performance, coordinates pricing of all activities and merchandise
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Oversees marketing activities and merchandising, participates in developing new marketing programs and promotions
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Regularly communicates with the Company management on all aspects of business development, employees management, coaching strategy and conflict resolution; generates monthly reports
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Provides customer service by greeting and assisting customers and responding to customer inquiries and complaints.
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Manages all sales and entertainment activities of the Center to ensure the highest customer satisfaction.
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Manages daily activities of all employees to ensure adherence to organizational standards and guidelines
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Hires, trains, and evaluates staff in sales or marketing, promoting or terminating employees when appropriate
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Assigns employees to specific duties, manages employee schedules, including setting hours and timesheets
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Meets regularly with managed employees to provide encouragement, training and critical feedback
*The company reserves the right to add or change duties at any time.
QUALIFICATIONS
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3-5 years of managerial experience in the retail/hospitality/entertainment industry
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Bachelor's degree or equivalent preferred
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Proficiency with Microsoft Office and POS systems
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Knowledge of the education industry and/or the extra-curricular educational industry (like camps, after-school, etc.) are plus.
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Ability to work effectively with groups of adults and children of all ages who have diverse backgrounds, abilities, and scientific knowledge
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Proven leadership skills and an ability to effectively manage a team of 10-15 associates
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Ability to develop staff through experience in staffing, coaching, and counseling
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Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
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Willingness to work a flexible schedule to meet the demands of a retail business, which may entail working on weekends and holidays
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Excellent communication skills and ability to work with customers
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Ability to complete physical duties; Lifting 25lb, stand for extended periods; climb ladders occasionally; climb and descend stairs frequently (depending on location)
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Citizen or U.S. work authorization
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Must have a reliable form of transportation
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Well-groomed and neat appearance
COMPENSATION: $18-$30 /hour
HOW TO APPLY: Please download and complete the job application, and email it to hr@arenastem.com including your Resume or CV.